Business Studies 2014 CBSE [All India] Set 2

Management of work refers to specification of clear and appropriate guidelines regarding how the goals and objectives of an organisation are to be achieved.

The objective of ‘Time Study’ is to determine the number of workers to be employed, frame suitable incentive schemes and determine labour costs.

The legal environment of business includes legislations passed by the Government, administrative orders, court judgements and decisions rendered by various agencies at every level of government.

A method is defined as the formalised and standardised way of accomplishing repetitive and routine jobs in order to achieve predetermined goals and objectives.

Responsibility refers to the obligation of a subordinate to properly perform the assigned duty.

Organising refers to the process of defining and grouping the activities of an enterprise and establishing authority relationships among them.

When an organisation uses internal sources of recruitment, promotions to the next higher level may take place which motivates employees to improve their performance.

Other specialised activities performed by human resource management are:
i. Recruitment
ii. Handling grievances and complaints

Decoding refers to the process of converting the encoded symbols that are used in the message sent by the sender.

The characteristics of ‘Organisational Climate’ that influence the behaviour of individuals and act as a non-financial incentive are:
i. Autonomy of individuals
ii.Employee participation